Terms & Conditions
INTRODUCTION
SERAG's legal policies contained herein contain the legal agreements for making use of its services and do not alter in any way any other agreement you may have with SERAG, its subsidiaries or affiliates. Please read these policies carefully. By accessing or using SERAG's website, you warrant that you are over the age of 18 and are lawfully able to accept legal agreements and agree to be bound by the conditions described herein and by all terms, policies and guidelines incorporated by reference. If you are using SERAG's website on behalf of any entity, you warrant that you are authorised to accept agreements on such entity’s behalf, and that such entity agrees to indemnify SERAG for violations of conditions contained herein. If you do not agree to all of the conditions, you are not authorized to use SERAG's website or services offered herein.
LEGAL POLICY CHANGES
Although most changes are likely to be minor, SERAG may change its Legal Policies from time to time, and in its sole discretion. SERAG encourages visitors to frequently check this section for any changes before using its website. Your continued use of the website after any change will constitute your acceptance of such change.
WEBSITE TERMS & CONDITIONS
Restrictions
Restrictions include, but are not limited to the following:
- SERAG's services may be used only for lawful purposes. This agreement is subject to the laws of the Republic of South Africa.
- The transmission, distribution, or storage of any material on or through our web server or services in violation of any applicable law or regulation is prohibited.
- Copyright laws will be strictly adhered to. SERAG's website may contain licensed content that may not be copied, downloaded or redistributed without consent. You may not violate intellectual property rights, patents, trademarks, service marks, trade name or trade secrets.
- You may not misrepresent yourself, your affiliation with any third party or your entity.
- Any misuse of SERAG's resources that disrupts the normal use or operations of our IT systems is strictly prohibited. You will also be held responsible and liable for any and all damages that result from such abuse. Examples of such abuse include, but are not limited to:
- Access or use of SERAG's website/services in any manner that may damage, overburden or disable any of our IT infrastructure;
- Employing applications that consume excessive CPU time, memory or storage space, spawning many processes that consume resources etc.
- You may NOT link directly to any graphics or part of SERAG's website.
- You may not use any device, process or mechanism to monitor, retrieve, search or access SERAG's website or any material without our prior written consent. Any attempts to penetrate SERAG's online, cloud or physical IT security by password filtering, mining, hacking etc. will result in prosecution and the subsequent notification of the appropriate law enforcement and government agencies.
Personal Information
SERAG is committed to protecting your privacy. We may share information in the course of rendering services. Certain information may be shared to, for example, facilitate events. SERAG will never sell personally identifiable information about you or your business to any third party without first receiving your permission. All uses of any personally identifiable information about you or your business will be subject to our Privacy Policy.
Company Rights
SERAG and its licensors own all right, title, and interest in:
- All content, including but not limited to text, software, music, sound, photographs, video, graphics, or other material contained or maintained on this website (collectively "Website Content"), excluding all User Information.
- The compilation, collection, selection, arrangement, assembly, and coordination of all Website Content available on the SERAG website is the exclusive property of SERAG and its licensors and protected by international copyright laws.
- Except as expressly authorized by SERAG, all the Website Content and technology available on its website may be used by you only for your internal business and data-gathering purposes, and only as expressly authorized by SERAG or its licensors.
- You may not make, use, sell, copy, reproduce, distribute, transmit, or create derivative works from this Website Content without expressly being authorized to do so by SERAG and its licensors.
Trademarks and Website Services Marks
All pending and/or registered trademarks, Website Service marks, and other graphics, logos, and Website Service names used by SERAG on its website to identify the products or services of SERAG (collectively the "Company Trademarks") are the trademarks of SERAG. You agree not to use the Company Trademarks in connection with your products or services or any third-party products or services or in any manner that disparages or discredits SERAG. All other brands and names (including third-party product names) used on SERAG's website are the property of their respective owners.
Content
The content on SERAG's website was compiled by professionals and is provided in good faith. Although all effort is made to ensure accuracy, errors and omissions may occur. SERAG does not warrant that the information and material contained on its website is correct, complete, accurate or up to date; nor do SERAG guarantee that the website remains available. In the event of such errors and omissions, SERAG will endeavour to correct the affected content as soon as possible. By continuing to use this website, you agree to protect and defend SERAG against all claims and liability related to content errors and omissions.
Company Social Media Accounts
SERAG operates various social media accounts. By accessing, using and interacting with these accounts, you agree to adhere to legal and socially acceptable behaviour. Abusive behaviour of any kind will not be tolerated. This includes, but is not limited to hate speech, xenophobia, foul language, cyberbullying, defamatory, libellous, offensive, indecent or otherwise unlawful material, which is an invasion of privacy. You may NOT use SERAG's social media accounts to promote any other service, website, product, or propaganda.
SERAG's social media accounts offer an opportunity for user-generated content, which may not be filtered, edited, or reviewed before being published. User content does not reflect the views and opinions of SERAG, our agents and/or affiliates. To the extent permitted by applicable laws, SERAG shall not be liable for the user content or any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the user content on our social media accounts.
SERAG reserves the right to monitor all user content and to remove any content which can be considered inappropriate, offensive or causes a breach of these terms and conditions.
By choosing to participate or engage on our social media accounts or contribute to user-generated content, you grant SERAG a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your contributed content in all forms, formats or media.
LINKING POLICY
Hyperlinking to Our Content
SERAG has codified its linking policies and practices and no website may implement unauthorized links to this website outside the scope of the conditions contained herein.
Who May Link Without Permission
SERAG gives express permission to high-value and highly reputable websites to link to its website without written permission. These websites include:
- Government and government agencies' websites;
- Official/reputable search engines (no link farms or directories);
- Niche and industry-related directories;
- News/Editorial/Information agencies;
- All accredited businesses and organizations;
- Accommodation websites
- Restaurant Websites
- Local tourism attractions
- Destination tourism websites (for the West Coast)
- Tourism activity websites
- Nature parks and reserves
- Law firms, educational institutions and trade associations.
- Community and charity websites;
Websites That Require Express Permission to Link
Any other links may be considered and approved in SERAG's sole discretion. Such links include:
- General consumer and/or business information sources;
- Consumer and business associations, forums and chapter websites;
- Online directories and portals;
Linking Rules
When linking to SERAG's website, the following conditions apply:
- The link must accurately represent the landing page it is linking to and may not be misleading in any way;
- The link may not imply any fraudulent affiliations, sponsorships, endorsements, approval etc.
- The link must be clearly styled, visible and fit within the context of the linking party's website and may not form part of a link farm, linking directory or random links list.
- Links may not reflect unfavourably on SERAG and/or its affiliations.
- Links must use of our corporate name and contain the secure (https://) web address to this website.
- No use of SERAG's logo or other artwork will be allowed without written permission or license agreement.
Types of Websites NOT Allowed to Link
- Any entity of questionable reputation or representing inherently suspect types of businesses
- Work-from-home, data capturing opportunities, pyramid schemes and MLM opportunities
- Adult-only websites
- Websites containing pornographic materials, malware, viruses and other objectionable content
- Link farms
Link requests must be sent to info@serag.org.za and must include a contact name, the organisation name, contact number, e-mail address and the URL of the linking website. Please allow 2-3 weeks for a response.
Iframes
Generally, this website may not be used in iframes without written permission. No website or app may create frames around this website's webpages or use any alternative techniques that breaks its encryption, alter the functionality, visual presentation or appearance of this website.
Reservation of Rights
SERAG reserves the right to, at its sole discretion, request the removal of any or all links to its website. You agree to immediately remove all links to SERAG's website upon such request. SERAG reserves the right to amend its linking policy at any time. By continuing to link to this website, you agree to be bound to and abide by this linking policy and review its contents and changes from time to time.
Removal of Links from Our Website
All effort is being taken to ensure the use of high-quality and resourceful links on SERAG's website. It is, however, not feasible to monitor such links once it has been vetted. Should you find any link on our website that directs to objectionable content, you may contact us for removal at info@serag.org.za. Similarly, should you wish to request a link removal of your website from this website, you may contact SERAG. Although SERAG may consider requests to remove links from its website, it will do so in its sole discretion and will have no obligation to act or respond.